Shipment Search Request for United States Postal Service Express Mail or Registered Mail
We know that timely receipt and delivery of your shipments is vital to you and your customers. Jewelers Mutual maintains a premiere relationship with the United States Postal Service (USPS). As a result, we can work with our USPS contact to obtain a more thorough, detailed search for a missing or delayed package. A Jewelers Mutual Claim Professional will take the shipping information provided on this form and initiate the search process.
Upon receipt of the search status from the USPS, we will contact you with the results.
We regret that we are unable to assist with the search of shipments made through any private or contract carrier, such as UPS or Fed Ex.