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Jewel360 Collaborates with Luxsurance® Powered by Jewelers Mutual® to Facilitate Seamless Jewelry Insurance Coverage

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New integration enables jewelers to automatically send store transactions to the Luxsurance app for immediate customer engagement with insurance options directly from Jewelers Mutual

Provo, Utah – February 4, 2025 – Jewel360, the all-in-one, cloud-based point of sale (POS) software built to meet the needs of modern jewelry retailers, announced today that it is working with Luxsurance®, to bring Jewelers Mutual® jewelry insurance coverage options directly to consumers through the retailer’s store branded app.  

The new integration, available to all Jewel360 customers, allows retailers to send a customer’s documents and transactional information digitally with their consent, including the jewelry image and receipt of purchase, to the Luxsurance app. While the customer is at the store, they agree to receiving a text and the LUX Digital Vault® app is downloaded quickly thereafter. The customer is able to easily manage their purchases within the app and insure their items on the spot.  

The customizable, store-branded Luxsurance app is no cost for jewelers to offer or for their customers to use.  

“Jewelry insurance is essential for giving consumers peace of mind about their valuables, offering a reliable way to safeguard their assets against potential risks such as loss, theft, or damage,” said Nick Gurney, General Manager of Jewel360. “This new relationship with Luxsurance powered by Jewelers Mutual is a win-win for retailers and consumers as this platform creates a frictionless insurance buying experience and digital catalogue inside the store branded app.”

 “Jewelry is precious and sentimental, so giving consumers an easy platform to protect their valuables is core to our mission,” said Mike Alexander, Chief Operating Officer at Jewelers Mutual. “This collaboration with Jewel360 allows consumers to quickly and seamlessly insure their new purchases through Luxsurance, leaving them worry-free when wearing their covered pieces.”  

About Jewel360
Jewel360 is the all-in-one, cloud-based retail software built to meet the needs of modern jewelry retailers. The Jewel360 integrated POS solution provides end-to-end visibility and control over in-store and online sales, inventory, repairs, customer communications and marketing. Jewel360 combines the simplicity and flexibility of a cloud-based solution with the comprehensive functionality that modern jewelry retailers need. For more information visit: www.jewel360.com. 

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About Jewelers Mutual Group

Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Later, consumers began putting their trust in Jewelers Mutual to protect their jewelry and the special memories each piece holds. Today, Jewelers Mutual continues to support and move the industry forward by listening to jewelers and consumers and offering products and services to meet their evolving needs. Beyond insurance, Jewelers Mutual’s powerful suite of innovative solutions and digital technology offerings help jewelers strengthen and grow their businesses, mitigate risk, and bring them closer to their customers. The Group insurers’ strong financial position is reflected in their 38 consecutive “A+ Superior” ratings from AM Best Company, as of November 2024. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. Jewelers Mutual is headquartered in Neenah, Wisconsin, with other Group offices in Dallas, Texas and Miami, Florida. To learn more, visit JewelersMutual.com.