PEP Security: 3 Essentials for a Safe & Secure Jewelry Business
When you think of security in your operation, you probably immediately think of your safe, or your alarm system. Have you ever taken a step back to look at your entire security program and procedures?
When thinking of the security for your operation, think of security as three inter-related parts, like legs of a stool. If one leg is weak, the stool will topple over. The same holds true for the security of your business.
Preventing crime at jewelry businesses requires that each of these components of PEP security is in place:
Physical protection is everything that provides a barrier to entry or restricts access to protected merchandise. Components of physical security slow down or create more work for someone trying to gain unauthorized access to your premises.
Elements of physical protection include windows, showcase, glazing material, metal window grills or gates, deadbolt locks, burglary rated safes and vaults, solid wood or metal doors, and your surveillance system.
Electronic protection includes your burglar alarm system and the signals sent from the alarm control panel to the central station or monitoring facility. When considering your alarm system, a system that is UL or ULC certificated by Underwriters Laboratories provides you with the best possible protection and service for your alarm system..
This layer of security is arguably the most important of all three levels of protection! Some common examples are:
- Meet and greet every customer as they enter your business
- Make eye contact
- Wait on only one customer at a time
- Show only one item at a time
- Never turn your back on a customer
- Practice proper opening and closing procedures
Use this video as a guide:
Crime statistics from Jewelers Security Alliance (JSA) and Jewellers Vigilance Canada (JVC) show that if stronger procedures were consistently implemented, over 60% of jewelry crime in the USA and Canada could be prevented. The costs associated with implementing proper procedural security are minimal and simply involve properly training your staff to consistently adopt and enforce sound procedural security best practices.
These security procedures become a habit when they are established and consistently applied, which means that criminals know you are a hard target against crime and will move on to a less security savvy target.