Frequently Asked Questions

FAQ: Coverage

What types of items are covered?

All fine jewelry is covered. This includes rings, bracelets, earrings, chains, watches, pendants, and loose stones.

Other non-jewelry items like fine art are not covered.

What does my policy cover?

Your personal jewelry policy covers the jewelry item(s) listed on your policy. If you give the jewelry to someone else, like your fiancé, it's still covered. You'll need to make sure you list that person as the "jewelry wearer" on your policy, though. When you apply for insurance, you tell us who the jewelry wearer is, but you can change it at any time.

Your jewelry policy is an "all perils" policy, which is just a fancy way of saying that all loss, theft, damage or disappearance is covered unless we have specifically said we won't cover it. If it's not listed below, it's covered.

What's not covered under jewelry insurance?

  1. Civil authority, like if your jewelry is confiscated during a search by law enforcement
  2. Deterioration or inherent vice: If the piece is already weak or faulty, and that weakness causes it to break or get damaged, it’s not covered. For example, if there are tiny holes in a metal ring and those holes cause it break or fall apart.*
  3. Intentional acts, like purposely damaging or losing your jewelry
  4. Nuclear hazard, like a fire resulting from a nuclear reaction
  5. Vermin, rodents, or insects, like an infestation affecting heirlooms in the attic
  6. Voluntary parting, like selling your covered jewelry and having the check bounce
  7. War and military action, basically any warlike action
  8. Resizing, cleaning and inspection

*Normal wear and tear may be covered. Examples include prong re-tipping; broken, worn, or bent prongs; broken earring posts; clasp replacement; restringing of broken or stretched pearl strands; and stone tightening. See your policy or call us at 888-884-2424 if you have questions about your coverage.

What are some examples of situations you cover?

Except in cases of fraud or policy exclusions (see “What’s Not Covered?”), these situations are typically covered:

  • Your ring slips off your finger while being worn.
  • Losing the ring while taking it off to wash your hands.
  • One earring falls out while being worn.
  • A home break-in where jewelry is stolen.
  • Jewelry is stolen from a hotel room.
  • You hit your hand on an object and break a prong.
  • You look down at your ring and realize that you are missing a diamond.
  • You take your necklace off at night and put it in your jewelry dish, but when you go to put it on a few days later you cannot find it anywhere.
  • You have a ring that you wear for special occasions but when you go to wear it for an event, you cannot find it.

Do you cover items while being shipped?

Yes, your items are covered while being shipped, such as shipping the ring to your jeweler for repairs. However, our policy is not intended to be a short-term policy purchased for shipping coverage only.

Do you have a sample policy I can review?

Yes. You can review a sample policy for more details about specific situations covered. Your actual policy language may vary depending on your state and the underwriting company issuing your policy.

How much should I insure my item for?

Your policy with Jewelers Mutual Group is a repair or replacement policy. It’s not a cash reimbursement policy.

The item value you choose when applying for insurance is the highest amount we will pay for your repair or replacement in the event of a loss. It's very important to get it right. That's why you might see us refer to this as the "replacement value" – because you want to choose a value that will cover you if your item needs to be replaced.

In most cases, this is the amount you see on an appraisal or detailed sales receipt from your jeweler. If you’re unsure which value to choose, please call us at 888-884-2424 for help.

What doesn't a rider to my homeowners insurance cover?

Depending on your policy, a rider may leave out coverage for disappearance, one of the most common causes of jewelry loss. A jewelry rider also won't have:

  • Assurance that a claim won't affect coverage on your house and everything in it
  • The promise to work with your jeweler, the one whom you already know and who knows your jewelry
  • Jewelry experts to help you through the process

How do I know if my jewelry is worth insuring?

If your piece was ever lost, broken, or stolen, would you be upset or unable to pay for a replacement? If the answer is yes, then it’s valuable enough to insure.

The first step is checking your rate to see the cost of peace of mind that comes with protecting your precious jewelry.

Is my jewelry covered when I travel worldwide?

Yes – you’re covered when you travel if it’s a covered type of loss (see “What’s Covered?”). But your primary home must be within the US or Canada (excluding Québec).