Frequently Asked Questions

How can I change my deductible?

Contact us at 888-884-2424 or [email protected] to change your deductible.

Is there anything I need to do after my jewelry is insured?

Nope! As long as you've sent us any documentation we asked for, like an appraisal or sales receipt, and paid your premium, your coverage has started. We’ll be in touch 30 days before your policy expires to remind you to renew.  

We recommend professional cleanings and inspections twice a year, but they're not required (and they're not covered by your policy). In between professional cleanings, keep your jewelry clean with our at-home cleaning and care tips.

How do I cancel my policy?

You can cancel your policy any time by calling us at 888-884-2424.