How do I submit an appraisal?
You can email, fax, or mail a copy or photo of your appraisal. You can also upload it via your online account.
Email: [email protected]
Fax: 920-969-1294
Attn: Personal Lines
24 Jewelers Park Dr.
Neenah, WI 54956
Do I need an appraisal to apply for insurance?
No, in most cases you do not need an appraisal or detailed receipt to start coverage. In some cases, we’ll reach out for documentation to start your policy.
But you will need an appraisal or detailed receipt if you file a claim. To make things easier for you in the future, it's best to submit this as soon as possible.
If you don't have a recent appraisal on file with us, your item's value will be automatically adjusted over time. We do this to account for fluctuations in market values. See “Will my ring change in value over time?” for more information.
Do I have to send my jewelry to you for an appraisal?
No, we do not appraise jewelry in-house. You can get an appraisal by visiting your jeweler of choice or any other trusted appraiser.
