Frequently Asked Questions

How do I submit an appraisal?

You can email, fax, or mail a copy or photo of your appraisal. You can also upload it via your online account.

Email: [email protected]

Fax: 920-969-1294

Attn: Personal Lines
24 Jewelers Park Dr.
Neenah, WI 54956

Do I need an appraisal to apply for insurance?

No, in most cases you do not need an appraisal or detailed receipt to start coverage. In some cases, we’ll reach out for documentation to start your policy.

But you will need an appraisal or detailed receipt if you file a claim. To make things easier for you in the future, it's best to submit this as soon as possible.

Do I have to send my jewelry to you for an appraisal?

No, we do not appraise jewelry in-house. You can get an appraisal by visiting your jeweler of choice or any other trusted appraiser.