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Jewelers find success with Zing by Jewelers Mutual Group® platform

on Jun 16, 2021 9:00 AM

Platform continues to serve as a one-stop-shop.

Over the past year, Zing by Jewelers Mutual Group® platform — a digital destination for products from the company and other industry leaders — has grown to help over 4,000 jewelers maximize their business potential.

As the number of features and industry professionals taking advantage of them continue to grow, Dean Fredrick of Dean Fredrick Custom Jewelry has found success using two services, in particular, the Diamond Marketplace powered by IDEX and JM™ Shipping Solution.

Dean discovered his passion for designing jewelry at the age of 16. Since then, he has designed over 4,000 engagement rings in the Texas area and beyond but was never satisfied with his process for sourcing diamonds and delivering masterpieces to his customers.

“When it comes to the marketplace, the selection is large, and I’ve purchased quite a few diamonds on it,” Fredrick said. “I’ve also found that the marketplace offers better prices for the diamonds, allowing my return on investment to be higher. It also allows me to compare diamonds from different wholesalers using the marketplace to make sure I’m always choosing the best selections for my clients.

“The quantity and prices are phenomenal, and they have allowed my business to see tremendous growth in profit margins since starting – I haven’t seen that in the past with other platforms. The shipping is also convenient. I’m sending out a package today and I have comfort knowing that it’s insured. It’s nice to have it all there, I just have to sign in.”

Through the Diamond Marketplace and IDEX’s Guaranteed Diamond Transactions™ service, suppliers can share their inventory so that all jewelers have transparent access to inventory and pricing information around the globe. In addition to sharing inventory, compare side-by-side options to intelligently insure your packages all from one location with JM Shipping Solution.

This is just the beginning of what’s to come with the Zing® platform. New services and enhancements are on the horizon as the platform continues to grow.

“It’s exciting to see jewelers taking advantage of the Zing® platform,” said Adam Gerety, Jewelers Mutual Group vice president of platform operations. “And we’ve only just begun. The goal is to create a one-stop-shop for our industry to drive growth, improve margins, and help jewelers to be successful in the ever-changing retail world of today.”

For more information on the Diamond Marketplace, Jewelers Mutual’s latest Ask the Expert episode features Osnat Davidov, Managing Director of IDEX USA.

For jewelers interested in learning more about the Zing® platform, visit

Every Dean Fredrick piece is custom-made to the client’s specific requirements and then archived away under their name, never to be used again. This is standard with the Dean Fredrick experience and comes from Dean’s 35+ years in the jewelry industry. From working at (GIA) Gem Trade Laboratory grading the world’s rarest diamonds, to learning the manufacturing process from some very well-known customer jewelers, Dean is an expert in what makes a beautiful design. This, combined with his experience selling diamonds for one of the largest Israeli diamond manufacturers, makes Dean uniquely qualified to design & create custom jewelry for around 300 lucky clients annually. To learn more, visit

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About Jewelers Mutual Group

Jewelers Mutual Group was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Today, Jewelers Mutual offers products and services nationwide and throughout Canada that enable jewelry businesses to run safe, secure, and successful operations. Consumers also put their trust in Jewelers Mutual to protect their personal jewelry and the special moments it represents. The group’s strong financial position is reflected in its 34 consecutive ratings of “A+ Superior” from A.M. Best Company, as of November 2020.