The Clarity Blog

How to Ship Jewelry Mistake-Free

How to ship jewelry

Remember that time as a kid you tried sending a birthday card to your grandmother and wrote the wrong address on the envelope?

Okay, so maybe you didn’t do exactly that, but there’s a good chance someone else reading this (or writing it) made a similar mistake. In the end, grandma still loves you and there’s proof of your effort if the card was Elvis Presley’d and returned to sender.

This would be much less amusing if you had to ship jewelry instead of a birthday card. It would be maddening if the address was to an opportunistic criminal instead of a non-existent address.

There are two lessons here:

  • No one is perfect
  • Shipping jewelry requires time, attention, and experience

While chasing perfection is a hopeless pursuit, you can avoid many perils that stem from mistakes made when shipping jewelry.

Remember these tips when shipping jewelry and prevent yourself from making past mistakes.

How to Ship Jewelry Mistake-Free

1. Plan shipments ahead of time

Sometimes its unavoidable, but mistakes are more likely to occur with less time to prepare packages.

Keeping a handwritten list or a spreadsheet is a good start, but there’s a better, mistake-proof way to make sure you get your shipments out on time and to the correct destination.

Once you have a queue of packages, you can use JM™ Shipping Solution to buy labels in advance. Plus, the software also verifies that the addresses you’ve entered can be delivered to.

2. Track your shipments

Once again, you might use spreadsheets or sticky notes (or nothing at all), but JM Shipping Solution also has a feature that lets users track their shipments regardless of which carrier is used.

This is especially valuable if you need to file a claim because something appears to be lost.

Want to learn how to keep your jewelry store safe 24/7? Read our comprehensive Jeweler Security Guide.

3. Stock up on shipping supplies

Double-packaging your shipments is essential. This method is a great technique to prevent losses and may even be required by your insurance policy.

Don’t opt to send jewelry in a single box or envelopes, as this can easily be tampered with or damaged in a sorting machine. 

In addition to ordering boxes and envelopes, also check to make sure your scale and label maker are functioning properly.

All of this may seem like it could get expensive, but there are low-cost ways for shipping jewelry to help you save.

4. Review your insurance policy

Knowing the details of your insurance policy is important so you know when you need to increase your coverage limits or purchase insurance from a third-party.

Insurance can be incredibly easy if you have a jewelers block policy with Jewelers Mutual Insurance Group and use JM Shipping Solution. Your policy will sync with the shipping solution and you can easily buy additional insurance at exclusive rates when you need to.

Put the whole jewelry industry at your fingertips.

In addition to JM Shipping Solution, the Zing® platform features other core products from Jewelers Mutual Group, such as a Diamond Marketplace powered by IDEX, a Jewelry Appraisal Solution leveraging the expertise of Gemworld and much more. 

Learn More at

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About Jewelers Mutual Group

Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Later, consumers began putting their trust in Jewelers Mutual to protect their jewelry and the special memories each piece holds. Today, Jewelers Mutual continues to support and move the industry forward by listening to jewelers and consumers and offering products and services to meet their evolving needs. Beyond insurance, Jewelers Mutual’s powerful suite of innovative solutions and digital technology offerings help jewelers strengthen and grow their businesses, mitigate risk, and bring them closer to their customers. The Group insurers’ strong financial position is reflected in their 37 consecutive “A+ Superior” ratings from AM Best Company, as of November 2023. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. Jewelers Mutual is headquartered in Neenah, Wisconsin, with other Group offices in Dallas, Texas and Miami, Florida. To learn more, visit