Our Commitment To Uninterrupted Service
Updated 3/23/2020 3:29pm:
As COVID-19 continues to evolve and spread as a health issue impacting communities and businesses worldwide, Jewelers Mutual wants to assure you that our core focus is providing uninterrupted service to you as our valued policyholder, while also ensuring the well-being of our employees and their families.
We are closely monitoring the COVID-19 situation by following the advice of the Centers for Disease Control, World Health Organization and the Canada Public Health Agency for guidance and action in response to this pandemic.
The uncertainty and changing environment of this virus require us to be agile in our response, but you should be confident we will be here for you:
- JewelersMutual.com is available to you 24/7 to manage your account, make a payment, submit a claim and more.
- If you prefer to speak with a Customer Care agent directly, our team offers service levels that are consistent with normal operations even in scenarios that may require them to work remotely.
- Jewelers Mutual is strong financially (rated A+ by AM Best). We are prepared to weather storms like this. You can trust that your insurance protection will remain intact, and we will be here for you long after this situation passes.
We will keep you informed if anything changes.
Thank you for your continued trust in Jewelers Mutual.