Risk Services:
Protect your Business
Expert advice and solutions to help you mitigate risks and prevent losses.
PERIMETER
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Control and manage who enters/exits with lock door buzzer
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Installation of exterior cameras that monitor sidewalk/street level of entry
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Reinforced exterior glass and glazing
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Require removal of any identity-obscuring clothing items –
especially those that cover the face (ball caps, masks, sun-glasses)
INTERIOR
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Display high-value merchandise away from entrances and exits – ideally placing it further back in your store to prevent quick and easy access
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Disperse high value merchandise throughout the store in different show cases where possible
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Never cover showcases when closed to business – this signals there are items of value underneath and not put away
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Create a guest seating or viewing area for high value merchandise separate from the rest of your store displays
ELECTRONIC SECURITY
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Maintain two forms of alarm transmission – internet (primary) and adaptive cellular (secondary) is preferred to ensure line security
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Motion detection (4-step), door/window contacts, glass breakage
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Sensors — Water and temperature, shock and vibration and GPS tracking
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Cameras mounted at eye level with 360 views, remote monitoring and verified video response are preferred
Learn more about Recommended Electronic Security Components.
CONTAINER
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TRTL30x6 Safes and Class 1 vaults are preferred
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Locate safes away from shared or common walls
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Minimum 7mil glazing on showcases
EDUCATION & TRAINING
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JSA/JVC Canada alerts and bulletins
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Adherence to store procedures and protocols
Safety and Security Academy
FREE comprehensive set of training courses to arm you and your team with the knowledge and skills needed to keep your staff safe and your business secure.
Complimentary Store Security Materials
Order acrylic showcase displays, door and window clings, and power box stickers for FREE.
Downloadable Resources
Download helpful resources including guides, checklists, and social graphics for robbery prevention, inventory record keeping, and more. Watch expert videos on security best processes both in-store and in transit.
Clarity Blog
The Clarity Blog offers the latest security information, tips, tools and techniques to help you run a more protected and successful business. Check back often for the newest posts and stay in the know with the latest in loss prevention.
Crime Prevention Memberships
Exclusive free membership to Jewelers’ Security Alliance and Jewellers Vigilance Canada - two leading jewelry crime prevention organizations.
Security Directory
Discover guidance and resources for alarms, safes, cameras, and other security solutions in our extensive security directory to meet the unique needs of your jewelry business.
A Jeweler's Guide to 24/7 Security
From opening and closing procedures to recognizing suspicious activity, this thorough and comprehensive guide will help you enhance your business security at every step.
Relieve Counseling Benefit
Jewelers Mutual supports customers and the jewelry industry with complimentary counseling from TELUS® Health to aid in the healing process during moments of vulnerability.
FREE Security Strategy Consultation
Know your security vulnerabilities. Take advantage of a free consultation and field inspection.
Showcase and Window Glass Hardening
Protect your showcases and window glass against intruders and disasters. Get a free glazing security assessment and potential discounted pricing on products and services.
Board-Up Services
Jewelers Mutual covers 50% of costs associated with emergency board-up services up to a maximum of $1000 per event. This policyholder benefit is available for Jewelers Mutual commercial policyholders and is contingent upon pre-approval from our Risk Services team.
FREE Water/
Temperature Sensor Monitoring
Complimentary for commercial lines policyholders. Get 24/7 monitoring for water intrusion and power outages from Hartford Steam Boiler.
Off-Site Storage and Transportation
Your policy includes secure transportation through Malca-Amit services. If available in your area, we cover transportation costs on your behalf. Subsidized cost available for commercial lines policyholders.
Reducing Jewelry Crime Takes All of Us
Our commitment is to the safety and security of the jewelry industry. We encourage all jewelers to take collective action against crime and rethink your safety strategy. Increasing safety and security builds confidence with your customers to shop for jewelry without worry – further fueling the economy – as we continue to support, protect and grow jewelry businesses for the future.
We’re Here to Help
Have questions about Risk Services or would like to share your valuable feedback? We're all ears!