Hands holding a phone with the Lux Digital Vault app

Luxsurance® - Powered by Jewelers Mutual

Be where your customers are, their phones.

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The LUX Digital Vault® App

 

Ready to revolutionize the jewelry insurance C/X with tech, build loyalty and strengthen your customer relationship?

The LUX Digital Vault gives customers control of their jewelry in the palm of their hand and seamlessly integrates insurance into the jewelry purchase journey. A unique, store-branded app that allows to digitally manage their jewelry in one convenient place.

An exciting new technology that comes at no cost to you, is free to your customers and allows them to leave the store secure and insured* — by simply activating their 15-day insurance offer on new purchases.

Jeweler Benefits

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  • Free store-branded app
  • Increase new found revenue
  • Clients referring clients with the app
  • Re-engage past clients
  • Replacement claims return to your store
  • Be one step ahead of other jewelers
  • Seamless integration with popular POS systems, including THE EDGE®, Logicmate and ARMS
Two phones showing screenshots of the Lux Digital Vault app



 

Customer Benefits

15-Day Insurance Offer: While activated, customers are protected* and have 15 days to evaluate their insurance needs on their new jewelry purchase

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  • Digitally store receipts & documents
  • Monitor their jewelry collection and know its value 24/7
  • Direct access to their trusted jeweler's contact information
  • Access to quick & easy quote for jewelry insurance

How It Works

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Phone showing add item

1. Click add item

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Phone showing how to add pictures

2. Take picture of item

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Phone showing item in the Vault

3. Item added to Vault

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Phone showing an insured item

4. Insure item in seconds

 

What Jewelers Are Saying

 
 
Revolutionizing Customer Relationships

The LUX Digital Vault not only leverages tech in such a cool, customizable way, but also helps cultivate relationships with our customers while providing them a unique experience.

Doug Rumanoff 
Rumanoff Jewelers

 

 
Tech-Enhanced Jewelry Experience

Using tech to bring everyone closer and enjoy jewelry more inside their phone is exactly what my next-gen clients are looking for. They love it!

Christina Baribault Ortiz                 
Baribault Jewelers

 
Competitive Game Changer

The LUX Digital Vault is a competitive game-changer. It lets us go head-to-head with the majors.

Jonathon Geller                 
D. Geller & Son

Featured in:

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LUX Digital Vault Receives 2024 Insurance Luminary Award for Technology Innovation

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ALM PropertyCasualty360 Insurance Luminaries 2024 logo

The PropertyCasualty360 Insurance Luminaries program honors innovation in the property and casualty insurance industry. Jewelers Mutual was recognized in the Technology Innovation category for its LUX Digital Vault mobile app.

Learn more about the award.

Get Started

Contact us to learn more about how to offer your clients the ultimate C/X and generate new revenue for your business with the LUX Digital Vault.

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*The offer expires, and no protection will apply for qualifying applicants, if payment is not received within 15 days of the date of purchase.  To claim this offer, customer agrees that in the past 7 years they have not had a jewelry loss or claim; had insurance coverage denied, cancelled or non-renewed, or been convicted of a felony or crime for profit.  If a claim occurs during the 15 days after jewelry is purchased, a policy must be purchased.