Relieve Counseling Benefit
Supporting you through difficult times.
24/7 telephone access to professional counselors
• United States: 1-877-757-7587
• Canada: 1-844-751-2133
Face-to-face sessions with a qualified counseling professional in your local area
Crisis support brought on-site for one-on-one and/or group counseling sessions
Complimentary for Customers, Family & Staff
This counseling service is offered at no cost to current commercially insured customers of Jewelers Mutual. It's available to you as a customer, your immediate family members, and your employees – free of charge.
Your symptoms may occur immediately, days, weeks, or months after the traumatic event. The Relieve counseling service is there for you, whenever you need it and as often as you need it.
Since late 2023, we expanded our complimentary Relieve counseling benefit to the entire jewelry industry. The service provides 24/7 telephone crisis counseling for jewelers in the United States, Canada, Australia, Ireland, and the United Kingdom — at no additional cost.
The phone service is available to all, regardless of whether you are a customer of Jewelers Mutual, and applies to you, your immediate family members, and your employees in need of support.
Call the appropriate TELUS Health number based on your geographic region.
• United States: 1-877-757-7587
• Canada: 1-844-751-2133
• Australia: 1-800-512-188
• Ireland: 1-800-817-227
• United Kingdom: 0800-088-5339
Jeweler Safety and Security Academy
Access free training, arming your team with vital skills for business safety. The academy covers 3.5 hours of crucial topics like Burglary and Theft, Travel, Disasters, Digital Security, and Cyber Deception Tactics.
Comprehensive Risk Services
Receive professional guidance in developing a comprehensive store security strategy, along with exclusive benefits for Jewelers Mutual policyholders like complimentary consultations and services such as reinforced window glass and professional board-up assistance.
A Jeweler's Guide to 24/7 Security
From opening and closing procedures to recognizing suspicious activity, this thorough and comprehensive guide will help you enhance your business security at every step.