This is a one-page Jewelers Mutual "Frozen Pipes Guidelines" flyer split into two sections:
Prevent covers steps to avoid freezing in the first place: keep exterior doors closed, disconnect/drain outdoor hoses and faucets, open cabinet doors near plumbing, run a pencil-thin cold water drip, keep thermostats at a consistent temperature (55°F minimum), insulate exposed pipes, and, if needed, shut off the main supply line and drain the pipes.
Thaw covers what to do if pipes are already frozen: recognize the signs (no water or a trickle), keep the faucet open to speed melting, apply gradual heat with a hairdryer, space heater, or hot towels (never open flames or fuel-powered heaters), and call a licensed plumber if the frozen section can't be located or thawed.
It closes with a contact for Jewelers Mutual's Loss Prevention team and standard coverage disclaimer language.
