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The Zing™ Platform

Access the industry's leading service providers in one place,
from core Jewelers Mutual Group products to solutions powered by IDEX and Gemworld.

Introducing the Zing Platform

Since 1913, Jewelers Mutual has supported the jewelry industry with insurance offerings, but today's portfolio also includes products to help jewelers’ bottom lines.

The Zing platform brings all of that and more together in a digital experience that will empower you to make smart business decisions, help you create a seamless customer experience, and provide product selection not historically available to everyone.

See more videos of the Zing platform.

Benefits of the Zing Platform

The Zing platform provides an easy-to-use one-stop-shop for the jewelry industry to facilitate the digital connections necessary to be successful in today’s world.

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Built for You

  • Available for anyone in the jewelry industry
  • Free; there is no cost or fee to enroll in the Zing platform
  • Personalized dashboard based on your business needs
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Ease of Use

  • Web-based platform accessible from any device
  • Single sign-on; giving you all your tools in one place
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Connect to the Industry

  • Easily connect with the Jewelers Mutual Group in one place
  • Tap into additional resources to help grow your business
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Features of the Zing Platform

Put the whole jewelry industry at your fingertips. Here's a glimpse of what you can do today and in the near future with the Zing platform. Features are currently only available in the United States.

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JM™ Shipping Solution

Compare options side by side, access incentive programs, and intelligently insure your packages, all from one location.

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JM™ Care Plan

This revenue-generating plan goes beyond a typical manufacturer’s warranty to protect your customers’ jewelry and watches from damage and keep each piece in like new condition.

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Business Insurance*

View up-to-date, transparent information about your billing and claim history in one convenient location, along with other basic policy details.

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Retail Insurance Appraisal Tool

Generate an appraisal in a simple, step-by-step approach leveraging expertise from Gemworld, the industry leader in appraisals.

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Diamond Marketplace

With IDEX’s Guaranteed Diamond Transactions™ service, suppliers can share their inventory (including specifications, grading, and pricing information), so that all jewelers have transparent access to inventory and pricing information around the globe.

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Personal Jewelry Insurance Claims*

Quickly and easily submit claims for your customers and track the progress in real time.

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Jeweler Locator

Whether you're looking to buy, sell, or find help with repair work, this tool helps you connect with local jewelers or experts thousands of miles away.

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Jewelry Market Price Indices

Coming Soon: Real-time updates and alerts as the markets and prices change.

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Jewelry Industry News

Coming Soon: Stay informed on the most important issues in the jewelry industry.

*Available for Jewelers Mutual Group policyholders only

See the Zing™ platform in action

Watch videos to learn more about the tools and services offered on Zing
including JM Care Plan and JM Shipping Solution.


How much does it cost to join the Zing™ platform?

Nothing, the platform is free to access.

Do I need a Jewelers Mutual Commercial Lines Policy to join?

No, it’s available to anyone in the jewelry industry.

Where do I register for the Zing™ platform?

Where is the Zing™ platform available?

We currently offer our full suite of services in the United States, with select features available in Canada.

Why is Jewelers Mutual doing this?

Our mission is to “raise the tide of the jewelry industry.” We believe that it is valuable and important to provide access to data, expertise and communication within the industry to everyone in order to help grow individual business, but also the industry as a whole.

Sign Up for Emails

New features and leading industry service providers will continually be added. Stay up to date on the Zing platform by filling out the form below.

Register Now

The Zing platform is free to access and is open to everyone in the industry, even if you aren't a policyholder.