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The Zing™ Platform powered by Jewelers Mutual Group

Your online hub for managing shipments, submitting customer claims, making payments and more.

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Introducing the Zing Platform

Since 1913, the Jewelers Mutual Group has been an advocate for jewelers as the industry has evolved. Today we continue to do that with the introduction of the Zing platform, powered by Jewelers Mutual Group.   

The Zing digital platform serves up experiences to make your life as a jewelry industry member easier.

Why the Zing platform?

The Zing platform provides an easy-to-use one-stop-shop for the jewelry industry to facilitate the digital connections necessary to be successful in today’s world.

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Built for You

  • Available for anyone in the jewelry industry
  • Free; there is no cost or fee to enroll in the Zing platform
  • Personalized dashboard based on your business needs
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Ease of Use

  • Web-based platform accessible from any device
  • Single sign-on; giving you all your tools in one place
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Connect to the Industry

  • Easily connect with the Jewelers Mutual Group in one place
  • Tap into additional resources to help grow your business
  • Real-time news and price updates keep you informed

The Zing Platform Services

Manage multiple business solutions such as shipping, submitting claims for customers, and making a payment on your business insurance from one single sign-on. As new tools become available, your dashboard will change to reflect the additional features and capabilities.

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Shipping Solution

Compare options side by side, access incentive programs, and intelligently insure your packages, all from one, easy-to-use platform. Click here to learn more about the JM Shipping Solution™ tool.

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Care Plan

This revenue-generating plan goes beyond a typical manufacturer’s warranty to protect your customers’ jewelry and watches from damage and keep each piece in like new condition. Click here to learn more about JM Care Plan™ products.

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Policy Details and Payments*

View all the details for your business policy, including payment history and claims submitted. Plus easily pay your premium online.

*Available for Jewelers Mutual Group policyholders only

Register Now

Anyone in the jewelry industry – retailers, appraisers, wholesalers, distributors, designers and pawnbrokers – will have access to the Zing platform, even if they are not currently a Jewelers Mutual Group policyholder.

Expanding Tools and Capabilities


Jewelers Mutual will continue to expand the tools and capabilities on the Zing platform, giving you access to more expertise from across the industry to help drive the growth of your business.

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Appraisal Solution

Generate an appraisal in a simple, step-by-step approach leveraging expertise from Gemworld, the industry leader in appraisals.

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Diamond Marketplace

Transparent access to diamond inventory around the globe, provided by IDEX.

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Policyholder Claim Submissions

Quickly and easily submit claims for your customers and track the progress in real time.

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Jewelry Market Price Indices

Real-time updates and alerts as the markets and prices change.

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Jewelry Industry News

Stay informed on the most important issues in the jewelry industry.

The Future of the Zing Platform

New features will be launched and available industry-wide in the coming weeks. Stay up to date on the Zing platform by filling out the form below.