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Contact Us

Get in touch with our expert support
team to answer your questions

Let's Talk

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Personal Policy

Phone: 888-884-2424
Monday-Thursday: 7am-7pm CST
Friday: 7am-6pm CST

Claims: 
[email protected]

Personal Policy Inquiries: 
[email protected]

 

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Business Policy or Agency 

Phone: 800-558-6411
Monday-Friday: 8am-5pm CST

Agency & New Policy Inquiries: 
[email protected]

Claims:
[email protected]

Jewelry Business Billing Inquiries:
[email protected]

Jeweler Programs Inquiries:
[email protected]

 

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JM® Care Plan

Phone: 800-582-4916
Monday-Friday: 8am-5pm CST

JM Care Plan Sales Inquiries:
[email protected]

JM Care Plan Claims:
[email protected]

 

Shipping & Zing® Platform 

Phone: 833-970-9464
Monday-Friday: 8am-8pm CST

Shipping: [email protected]

 

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Privacy Inquiries 

Phone: 877-238-5595
Monday-Friday: 7am-5pm CST
[email protected]

 

Media Inquiries 

[email protected] 

 

R. Harder Gallery of Gems & Minerals 

Free / Open to Public
Monday-Friday: 9am-4pm CST 
24 Jewelers Park Dr
Neenah, WI 54956

Locations

Headquarters: Neenah, WI

Dallas, TX: Suite 1500