Frequently Asked Questions

Do you offer discounts?

Yes. Depending on your state, discounts may be available if you have a security system at home, store your jewelry in a safe deposit box, or if you have documentation showing your jewelry has been inscribed with an identification number from one of our approved industry partners, known as a “Gem ID”.

How much should I insure my item for?

Your policy with Jewelers Mutual Group is a repair or replacement policy. It’s not a cash reimbursement policy.

The item value you choose when applying for insurance is the highest amount we will pay for your repair or replacement in the event of a loss. It's very important to get it right. That's why you might see us refer to this as the "replacement value" – because you want to choose a value that will cover you if your item needs to be replaced.

In most cases, this is the amount you see on an appraisal or detailed sales receipt from your jeweler. If you’re unsure which value to choose, please call us at 888-884-2424 for help.

What is my rate based on?

Your rate is based on the information you provide when you apply for insurance such as your location and the value of the item. A consumer report/credit-based insurance score provided by a third-party (where approved) might also be used.

In some cases, someone from Jewelers Mutual Group may need to reach out to you to ask about the nature of the item you want to insure, how frequently it’s worn, or where it’s stored.