Frequently Asked Questions

How frequently do I need to get an updated appraisal?

While not required, we strongly recommend you visit your jeweler for an updated appraisal every two years. Jewelry fluctuates in value over time due to changing market conditions. If something happens to your jewelry and your appraisal is outdated, your item may be insured for less than its replacement value. 

Adding an updated appraisal to your policy is easy. Simply upload it to your account here, or email us a copy at [email protected]. Our Customer Care Team will take it from there.

Read our complete guide to jewelry insurance.

How do I submit an appraisal?

You can email, fax, or mail a copy or photo of your appraisal. You can also upload it via your online account.

Email: [email protected]

Fax: 920-969-1294

Attn: Personal Lines
24 Jewelers Park Dr.
Neenah, WI 54956

What is an appraisal?

An appraisal is an estimation of retail replacement cost, usually provided by a jewelry professional.